Privacy Policy

Pdn88 Privacy Policy — Malaysian User Data Protection

Pdn88 is committed to protecting the privacy and personal data security of every member. This document transparently explains how we collect, use, store, and protect your information.

Updated: 1 January 2026
Language: Malay (Malaysia)
256-bit SSL Encryption
Malaysia PDPA Compliance
Our Privacy Commitment
Data is not sold to third parties
Enterprise-grade encryption
Right to data access and rectification
Exclusion of excessive data collection
Malaysia PDPA Compliance
Important Note: This Privacy Policy applies to all users of the pdn88 platform, including access via the website, iOS and Android mobile apps, and any other digital channels provided by pdn88.

1Personal Information We Collect

Pdn88 only collects information that is genuinely necessary to provide a safe, efficient, and responsible service to our members. We do not collect excessive data that has no direct relevance to platform operations. The following are the categories of information we collect:

Data Category Example Information Primary Purpose
Identity Information Full name, date of birth, gender, national identification number (MyKad) or passport KYC identity verification, legal compliance
Contact Information Email address, mobile phone number, residential address Account communications, 2FA verification, customer support
Financial Information Bank name, account number (encrypted), deposit and withdrawal records Transaction processing, fraud detection
Technical Data IP address, device type, web browser, operating system, access time logs Account security, fraud detection, performance analytics
Behavioural Data Game history, betting records, game preferences, session duration Enhanced user experience, responsible gambling monitoring
Verification Documents Copy of MyKad, passport, bank statement, recent utility bill KYC & AML (Anti-Money Laundering) Compliance

The above information is collected during the registration process, while you use our services, and automatically through cookie technology and our web tracking systems. In all cases, we only retain data for a reasonable and legally justified period.

2How We Use Your Personal Data

Every piece of data collected by pdn88 has a clear and legitimate purpose. We do not use your data for purposes unrelated to platform services without your prior consent. The following are the purposes for which your personal data is used:

  • Account Management: Enabling you to register, log in, access all platform features, and manage your account settings securely.
  • Transaction Processing: Processing deposits and withdrawals accurately and securely, including payment verification and resolution of any transaction disputes.
  • Identity Verification (KYC): Fulfilling legal obligations related to identity verification, fraud prevention, and compliance with the Anti-Money Laundering Act (AMLA).
  • Service Communications: Sending important notifications regarding your account, policy changes, security alerts, and service updates via email or SMS.
  • Platform Improvements: Analyzing usage patterns anonymously to improve the interface, technical performance, and overall user experience.
  • Security & Fraud Prevention: Detecting suspicious activity, hacking attempts, and any behavior that may compromise the security of your account or our platform.
  • Responsible Gaming: Monitoring wagering patterns to identify early signs of problem gambling and offering appropriate support to members who need it.
  • Targeted Marketing (with consent): Sending promotional offers, bonuses, and information about new games — only to members who have given consent to receive marketing communications.
pdn88 will not use your personal data to make automated decisions that adversely affect you without human intervention. Every significant decision involving your account is manually reviewed by our team.

3Sharing Information with Third Parties

Pdn88 takes this commitment very seriously: we does not sell, rent, or trade your personal data to any third party for their own marketing purposes. However, there are limited situations where we need to share certain information with the following parties to ensure the platform operates properly and remains legally compliant:

  • Payment Service Providers: FPX, Touch 'n Go eWallet, GrabPay, DuitNow, and USDT processors — only the information necessary to complete your transaction is shared.
  • Game Providers: Game provider companies partnering with pdn88 may receive anonymised user IDs for the purpose of maintaining game logs and resolving technical disputes.
  • KYC Verification Service: Licensed third-party identity verification service providers bound by strict confidentiality agreements.
  • Legal Authority: pdn88 will disclose required information if mandated by a court order, law enforcement authorities, or a legitimate regulatory body in Malaysia.
  • Technical Infrastructure Providers: Cloud hosting and CDN service providers that process data on our behalf — all bound by strict data processing agreements.

All third parties that receive pdn88 user data are required to comply with our data security standards and to use that information only for purposes agreed upon in writing. We are not responsible for the privacy practices of third parties operating outside the scope of this agreement.

In the event of any change of ownership or merger of the company operating pdn88, user data may be transferred to the new entity. In such circumstances, you will be notified in advance and your rights will remain protected under this Privacy Policy.

4Data Storage & Security Measures

The security of your personal data is an absolute priority at pdn88. We continuously invest in the latest security infrastructure to ensure your data is always protected against unauthorized access, leaks, or misuse.

Technical security measures we employ:

  • 256-bit SSL/TLS encryption for all data transmitted between your browser and our servers.
  • Database-level data encryption (AES-256) for all sensitive information stored, including bank account numbers and KYC documents.
  • Two-Factor Authentication (2FA) that users can enable for an additional layer of security at login.
  • Intrusion detection and prevention systems (IDS/IPS) that monitor network traffic 24/7 to identify cyber threats.
  • Regular security audits conducted by our internal security team and independent third parties to identify and address any vulnerabilities.
  • Role-based access control (RBAC) ensuring that only authorised staff can access specific user data.

Data Retention Period: pdn88 retains your personal data for as long as your account is active, and for up to 7 years after account closure to meet Malaysia's legal and regulatory requirements, including financial audit and AML compliance obligations. After this period, data will be securely deleted or anonymised.

Server Location: pdn88 data is stored in data centres located in the Asia-Pacific region, compliant with ISO 27001 security standards. Cross-border data transfers, where applicable, are carried out with adequate contractual safeguards.

5Cookies, Tracking Technologies & Analytics

The pdn88 platform uses cookies and similar tracking technologies to enhance user experience, ensure session security, and analyze platform performance. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login authentication, session management, and security. These cookies cannot be disabled as they are critical to website operation.
  • Performance Cookies: Collecting anonymous information about how users interact with the platform — pages visited, time spent, and any errors encountered — to help us improve performance.
  • Functional Cookies: Storing user preferences such as language, region, and display settings so you do not need to reset them on every visit.
  • Analytics Cookies: Used alongside internal analytics tools to understand platform usage patterns in an aggregated and anonymised manner.

You can manage cookie usage through your web browser settings. However, disabling essential cookies may affect certain features of the pdn88 platform. More information on the cookies used and how to manage them is available in the cookie settings at the bottom of our website.

Pdn88 does not use cross-site tracking technology or share analytics data with third-party advertisers. All user behaviour data remains exclusively within the pdn88 ecosystem.

6Your Rights as a User

As a pdn88 member residing in Malaysia, you have certain rights regarding your personal data under the Malaysian Personal Data Protection Act (PDPA) 2010. pdn88 fully respects these rights and provides easy channels for you to exercise them:

Right to Access

You have the right to request a copy of all personal data we hold in relation to your account.

Right to Rectification

If any of your information is inaccurate or outdated, you have the right to request prompt correction.

Right to Erasure

You may request the deletion of your personal data, subject to legal record retention requirements.

Right to Object

You may object to the processing of your data for marketing purposes at any time without providing a reason.

Right to Data Portability

You have the right to receive your data in a machine-readable format to facilitate transfer to another platform.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be restricted while a dispute is being resolved.


To exercise any of the above rights, please contact the pdn88 Data Protection team via our support email. We will process your request within 14 business days. For complex cases, this period may be extended to 30 days with prior notification to you. Repeated or unreasonable requests may be subject to a modest processing fee.

7Child Data Protection

Pdn88 is an online betting platform that is strictly for individuals aged 18 and above only. We do not intentionally collect, store, or process any personal data from children under the age of 18.

Every registration process at pdn88 requires strict age verification through our KYC system. Should we find that data belonging to an individual under the age of 18 has been collected unintentionally, we will immediately take the following steps:

  • Immediately suspending the associated account.
  • Deleting all related personal data within 72 hours.
  • Fully refunding any funds that have been deposited.
  • Reporting the incident to the relevant authorities where required by law.
If you suspect that a child has registered on the pdn88 platform, please report it to our support team immediately. We take child protection seriously and will respond within 24 hours.

8Links to Third-Party Websites

The pdn88 platform may contain links or integrations with third-party services such as game providers, payment gateways, or customer support platforms. Please note that once you click on such links and leave the pdn88 platform, this Privacy Policy no longer applies.

Pdn88 is not responsible for the privacy practices, security policies, or content of third-party websites. We recommend that you read the privacy policy of each third-party platform you visit before providing any personal information to them.

Game providers partnering with pdn88 may retain game logs and technical data related to your gaming session. This data is used solely for the purpose of resolving technical disputes and product improvements, and is subject to the respective providers' own privacy policies.

9Amendments to This Privacy Policy

Pdn88 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, new legal requirements, or service improvements. The "Last Updated" date at the top of this document will always reflect the date of the most recent amendment.

For material or significant amendments, pdn88 will notify members through one or more of the following methods:

  • A notification email to your registered email address.
  • Prominent high-visibility notices displayed on the platform's home page upon login.
  • In-app notifications on the pdn88 mobile app.

Continued use of the pdn88 platform after the effective date of any amendment constitutes your acceptance of the updated terms. If you do not agree with the new amendments, you have the right to close your account and we will process the withdrawal of your balance in accordance with standard procedures.


We encourage you to review this page regularly — at least once every three months — to stay informed on how pdn88 manages your personal data.

10How to Contact Us Regarding Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how pdn88 handles your personal data, our Data Protection Officer (DPO) team is ready to assist.

You can reach us via:

  • Privacy Email: [email protected] (with subject: "Pertanyaan Privasi / Privacy Enquiry")
  • Live Chat: Via the live chat feature available on the pdn88 platform, 24 hours a day
  • FAQ: Visit page Frequently Asked Questions us for answers to common privacy-related questions

We are committed to responding to all privacy-related enquiries within 3 working days. For official user rights requests (such as data access or deletion requests), the processing period is up to 14 working days.

Your Satisfaction Is Our Priority: If you are not satisfied with our response to your privacy inquiry, you have the right to lodge a complaint with the Department of Personal Data Protection (JPDP) Malaysia, the relevant regulatory body in Malaysia.

Protecting Your Data Is Our Promise

At pdn88, privacy is not merely a legal obligation — it is a core value we uphold in every platform design decision.

Enterprise-Grade Encryption

All data transmitted between your device and pdn88's servers is protected with 256-bit SSL/TLS encryption — the same technology used by leading banking institutions worldwide.

Strict KYC Verification

Our two-step identity verification process ensures that only verified individuals aged 18 and above can access the platform. This protects the pdn88 community and fulfils Malaysia's PDPA requirements.

Data Not Sold

Pdn88 has never and will never sell, rent, or trade members' personal data to advertisers or third-party data brokers. Your information stays within our ecosystem only.

Full Control in Your Hands

Through your pdn88 account settings, you can manage your privacy preferences, update personal information, and control the types of communications you receive — all within one easy-to-navigate panel.

Regular Security Audits

The pdn88 system undergoes regular internal and external security audits. Any vulnerabilities discovered are patched promptly, ensuring the platform remains resilient against the latest cyber threats.

Malaysia PDPA Compliance

Pdn88's privacy policy and data management practices are designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA), providing you with robust legal protection.

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